Order Cancellation Policy

 we understand that plans can change, and we strive to accommodate your needs with flexibility. Below are the details of our Order Cancellation Policy:

Cancellation Before Shipment

  • Time Frame: Orders can be canceled at no charge before they have been shipped. We typically process orders within 24 hours on business days, so please contact us at info.ShopResults@gmail.com as soon as possible to cancel an order.
  • How to Cancel: To cancel an order, please send an email to info.ShopResults@gmail.com with your order number and cancellation request. Alternatively, you can call our store at 614-254-9101 during business hours (please provide store hours).
  • Confirmation: Once your cancellation request has been processed, you will receive an email confirmation. If your order has not yet been shipped, we will issue a full refund to your original payment method within 5  business days.

Cancellation After Shipment

  • If your order has already been shipped, we will not be able to cancel the order immediately. However, you can return the item after you receive it, according to our Return Policy. Please note that shipping costs are non-refundable for shipped orders.

Custom Orders

  • Custom or personalized bike orders cannot be canceled once production has started. We will communicate the production timeline to you at the time of order, giving you a brief window to cancel if your plans change.

Late or Missing Refunds

  • If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at info.ShopResults@gmail.com

Contact Us

For any questions or concerns regarding order cancellation, please don't hesitate to contact us:

  • Email: info.ShopResults@gmail.com
  • Address: ShopResults.org, 72 Hicks St, Brooklyn, NY 11201, USA

We're here to help and ensure your shopping experience is as smooth and satisfying as possible.